Hilton Seeks to Enhance Guest Services and Reduce Wait Times …
Developed in collaboration with Dallas-based hospitality solution provider HotelKey, and replacing an on-premise technology called OnQ, PEP is expected to improve the guest experience across Hilton’s 19 brands and reduce upfront property management system training efforts from 40 hours to 4 hours. The use of PEP at Hilton properties is just ...
Hotel Technology News
Sep 8, 2017 · Mews Secures $100 Million to Fuel Global Expansion and Accelerate Strategic Acquisitions of Hotel Technology. Mews, the Amsterdam-based hospitality cloud company, has secured $100 million in financing from Vista Credit Partners, a subsidiary of Vista Equity Partners specializing in enterprise software and technology investments.
Wyndham Hotels & Resorts Taps Canary Technologies to Power …
Canary Technologies has announced a new partnership with hotel franchisor Wyndham Hotels & Resorts. Wyndham tapped Canary to power the company’s new AI-enabled Guest Engagement Platform. The platform will be deployed at more than 6,000 U.S. and Canadian hotels, making it one of the largest rollouts of guest-facing AI technology in hospitality.
Robotic Technology in the Hospitality Industry Set to Shift
From chatbots to robot assistants, the use of robots in the hospitality industry has become more widespread in recent times. The first time robots were used in hotel service was in 2015, in Henn-na hotel, Nagasaki, Japan. Since then, different players in the hospitality industry have adopted the use of these machines to varying degrees.
Nuvola Unveils System-Wide Upgrade with New Features to …
Hotel service optimization and guest engagement software provider Nuvola has launched the new 5.0 platform designed to further enhance the guest experience, ease daily task management for staff, and speak to the current needs of the hospitality industry. “It is essential that technology solutions incorporate the latest advancements in guest preferences and …
How Hotels are Using Robots to Reduce Costs, Improve …
The robots are designed to deliver items to guest rooms, including towels, toiletries, and other amenities. Guests can also use the robots to request housekeeping services or recycle unwanted items. The results have been impressive. Botlr has helped to reduce wait times for guests and improve the efficiency of housekeeping operations.
Hilton Opens the Door to Its New Digital Key Sharing Technology
Oct 22, 2021 · Hilton has unveiled a series of technology innovations designed to enhance the guest experience across the company’s 18 hotel brands. In a first for a major hospitality company, a new technology-enabled capability, dubbed Digital Key Share, will allow more than one guest to have access to their room’s digital key, which turns the Hilton Honors app on their smartphones into a room key.
Marriott International Commits to Continued Innovation in Hotel …
Marriott International, the world’s largest hotel company, has been a pioneer in hotel technology transformation, particularly with respect to guest-facing technologies.The company continues to lead the way in innovating the digital aspects of the guest experience with a slew of initiatives designed to surprise and delight guests and enhance the quality of the overall guest experience.
Hotel Engine Secures $140 Million Investment to Expand Its …
Denver-based travel technology company Hotel Engine has announced a $140 million Series C funding round led by Permira Growth Opportunities II, a fund advised by global private equity firm Permira. This investment values the company at a whopping $2.1 billion, a big increase from its previous valuation of $1.3 billion in 2021.
Wyndham Implements Oracle Hospitality OPERA Cloud Property …
May 18, 2021 · Wyndham Hotels & Resorts, the world’s largest hotel franchising company with over 8,900 hotels across nearly 95 countries, today announced the roll out of the next-gen Oracle Hospitality OPERA Cloud Property Management (PMS) to its full-service hotels, making it the first major hotel company to adopt the system globally. The decision comes following successful pilots at nearly 50 Wyndham ...