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  1. GRU Home

    To help customers avoid service interruptions and reconnection fees, GRU has begun sending automated calls to customers who are at risk of having their utilities disconnected due to …

  2. GRU > Home > Need Help > Frequently Asked Questions

    A: Fuel adjustments are “pass-through” costs based on how much GRU pays for the fuel it uses to generate electricity or provide gas. GRU makes no profit on fuel, and the fuel portion is exempt …

  3. GRU > My Home > Manage My Bill

    Gainesville Regional UtilitiesBilling Options Payment Options Payment Assistance Automatic Extension Program Explanation of Bill Rates, Deposits & Fees Utility Bill Troubleshooting How …

  4. My Account – GRU

    For job inquiries with GRU or General Government use the City of Gainesville's online employment application system. Please note: GRU requests a minimum of one business day's …

  5. GRU > My Home > Manage My Bill > Payment Options

    Please note: It may take several business days for GRU to receive payments initiated through bank transfer or other third-party wire transfer service. GRU is not responsible for payments …

  6. GRU > About GRU

    Gainesville Regional Utilities, known as GRU, is a multi-service utility owned by the City of Gainesville. We are the 5th largest municipal electric utility in Florida.

  7. GRU > My Home > Manage My Bill > Payment Assistance

    GRU provides several payment options and home-efficiency programs, but we've also partnered with community organizations, nonprofits, and government-funded programs to assist our …

  8. Start, Stop, Move - GRU

    Are you currently a GRU residential or business customer and wish to move services to another property? If so, please visit our Move Service page for detailed information on how to move …

  9. News - GRU

    Sep 24, 2025 · A new law took effect on July 1, 2023, that creates a governor-appointed, five-member board called the Gainesville Regional Utilities Authority to oversee GRU instead of …

  10. GRU > My Home

    To learn about the services available for your home, please make a selection from the menu on the left of your screen. Here is a Guide to Converting to GRU's Underground Residential …