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  1. Top 14 free web-based help desk software & ticketing systems

    Nov 17, 2025 · HubSpot's Free Help Desk and Ticketing Software is a unified help desk dashboard where all customer requests are stored. That lets the entire team easily track, prioritize, and manage …

  2. AI Ticketing: Your Not-So-Secret Weapon for Customer Service

    Nov 21, 2024 · HubSpot offers help desk and ticketing software designed to help you scale customer support and satisfaction. If you‘re using HubSpot or plan to use HubSpot, it’s an ideal solution …

  3. The 23 Best Internal Help Desk Ticketing Software and Tools for IT ...

    Aug 16, 2024 · Spiceworks Cloud Help Desk is a free internal ticketing system that maintains and organizes a centralized portal for all employee-submitted IT tickets. It also features automatic ticket …

  4. Best customer portal software tools for increasing customer retention

    Nov 25, 2025 · HubSpot’s Customer Portal provides customers with a secure space to submit and manage support tickets, engage in live chat with support representatives, and access a …

  5. 21 Support Ticketing Tools Your Service Team Will Love You For

    Sep 3, 2024 · ProProfs Help Desk is an affordable yet comprehensive cloud-based ticketing system designed to streamline your customer support operations. It offers multiple shared inboxes, live chat, …

  6. The Best 10 Email Ticket Systems - HubSpot Blog

    Mar 13, 2023 · Email ticketing systems are typically included as part of a help desk software suite with many features to streamline your support processes. First, let's review what you expect from your …

  7. What's a Ticketing System? - HubSpot Blog

    Jan 21, 2022 · Learn what a ticketing system is, why it's a fundamental component of your customer service team, and how it can benefit your business.

  8. Help Desk Support: What It Is & 10 Best Software Examples

    Aug 15, 2022 · In this post, we'll cover the nuts and bolts of what makes a help desk, explain how help desk support works, and share some top help desk examples that might be a good fit for your …

  9. Customer Support: Definition, Importance, + Strategies

    Nov 20, 2024 · Help desk and ticketing software is critical for organizing incoming customer requests. It allows you to track, triage, and automatically assign cases to the right person, ensuring no request …

  10. What Is Help Desk Software? - HubSpot Blog

    Jun 24, 2022 · At the end of the post, we'll give you a link to a list of the best help desk software available this year. With the help of a help desk, your customers can expect a timely and consistent …