Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.

After completing your purchase, you’ll receive an order confirmation email with your order number. Once your item has shipped, you’ll receive a shipping confirmation email with your tracking …

When an order is cancelled, the pre-authorization is immediately released by Costco.com and removed from your financial account based on the policies of the card.

It’ll change to "Shipped" once it’s turned over to the shipper and has tracking information available. Simply select View Order Details for more detailed information. Whenever you …

Costco Shop Card Balance Order By Item Number Costco Technical & Warranty Services Volume Sales: Export & Domestic Order Status Preventing Fraud Shipping Rebates Recalls & Product …

Order tracking is available on many Costco.com orders. If you’d like to track your order, follow these simple steps: Select Orders & Returns on the Costco.com homepage and sign in using …

Where is my order? Price Adjustment - Costco.com Orders Eligibility is limited to non-resale members and/or products. Resellers must purchase items during valid promotional dates in …

Self-Service Options Return or Cancel your Costco.com order through our website. Lower price for an item on your order? Use our Price Match Form. Update your Costco.com account and …

The Costco Shop Card cannot be used as a form of payment for Same-day Delivery powered by Instacart orders. If you would like to use a Costco Shop Card to pay for your order, we …

Select Orders & Returns. Choose the Return or Replace Items button next to the appropriate order, and follow the prompts to complete your return or replacement request. Receive your …