Telstra Global has launched the product as Telstra Global Virtual Contact Centre (VCC). It will be hosted in Telstra data centres and marketed initially to corporates in South East Asia.

"The ransomware attack that is currently underway on the Canvas platform is indicative of the scale of potential impacts that ...

The Autonomous Knowledge Platform is first available on Teradata Cloud. It combines always-on Active Compute with on-demand Elastic Compute in a single managed system — enabling teams to experiment ...

PagerDuty, Inc.< the leader in AI-first operations management, today announced that John DiLullo has been appointed Chief ...

Established legal entity and growing in-region team strengthen support for customers and partners as organisations across the ...

The three most common writing tasks where people are leaning on gen AI are: refining their written expression (63.3%), ...

With Australia’s technology workforce facing persistent shortages, it has never been more important to produce job-ready ...

Australia’s critical infrastructure operators are facing a fundamental shift in how cyber risk is governed, measured, and ...

In addition, being an AWS Advanced Tier Partner validates that iCXeed has demonstrated expertise deploying Amazon Connect and ...

SAS used its Innovate 2026 conference in Dallas to position itself as a long-term enterprise AI platform player, unveiling a ...

However, achieving interoperability in modern healthcare is no longer just about connecting systems; it’s also about ensuring ...

SAS argues that the future of enterprise AI will require extensive guardrails, validation systems and human oversight layers to compensate for those limitations. “You need an agent to evaluate the ...