A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical ...

Simple disclosures like “I’m a virtual assistant” at the top of a conversation can clear ... Remember: the government isn’t ...

It now wants to build a super app for all things related to healthcare and announced three new product updates on Tuesday ...

Microsoft announces a new AI-powered feature rolling out to users in the Xbox Insider program before it becomes available to the general public.

A Seattle-based startup is using artificial intelligence to help. Cascade AI announced a $3.75 million seed round led by ...

The future of insurance is a conversion.”   This quote perfectly adheres to the changing landscape of the insurance industry.

The rise of AI continues to work its way into more industries and the latest on Microsoft's front is an AI chatbot for Xbox ...

Data-centric cloud security company Lookout integrated an advanced, AI-driven chatbot by Embrace.ai into its Lookout partner ...

Artificial intelligence has made incredible strides over the past decade, becoming capable of performing complex tasks that ...

How Would the Xbox Support Virtual Agent Work The Xbox Support Virtual Agent is an AI chatbot that Xbox Insider will see on .

Lookout, Inc., the data-centric cloud security company, today announced it has integrated an advanced AI-driven chatbot by ...