Serafin is leaving his successors to execute on a strategy that bets organizations will need to measure quality across AI-driven interactions. Zig Serafin is stepping down as CEO of Qualtrics after ...

Qualtrics is betting that mastering patient experience in healthcare - one of the most complex and regulated industries - will validate its position as the critical experience layer across the ...

US – Customer experience management company Qualtrics has signed an agreement to invest $6.75bn to acquire experience measurement and data analytics business Press Ganey Forsta. The deal will combine ...

Customer engagement company Qualtrics has agreed to invest $6.75 billion to acquire Press Ganey Forsta, a healthcare market research company. Qualtrics, a customer survey software maker owned by ...

Qualtrics is making one of its biggest moves yet in the experience management space, announcing a US$6.75 billion investment to acquire Press Ganey Forsta - a data analytics and experience measurement ...

Oct 6 (Reuters) - AI-powered customer survey software maker Qualtrics has agreed to buy healthcare market research company Press Ganey Forsta in a $6.75 billion deal, both companies said on Monday.

Deal is among the biggest in the CX software space; Qualtrics confirms and calls it a win for AI-powered experience management. Qualtrics, the customer experience software provider known for its CX ...

Experience management specialist Qualtrics is pushing ahead with its artificial intelligence (AI) strategy, launching new features designed to close the gap between collecting customer feedback and ...

QUALTRICS X4, SALT LAKE CITY, March 19, 2025 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management (XM) category, today launched Qualtrics Edge ™, a powerful new market ...

AI agents are the next frontier of AI assistants, going beyond answering questions to performing tasks. Qualtrics is implementing agents so its technology can interact directly with customers to ...

Qualtrics’ primary customers were once academics. Now, state and local agencies alike are acquiring contracts with the “experience management” company. Clicking through certain state agency and local ...