We analyse the latest new casino sites in the UK this month, with recommendations for slots players, roulette fans and ...

Cumbria Tourism is encouraging visitor economy businesses across the county to strengthen their customer service standards by ...

Rope making is classified an endangered craft, featured on charity Heritage Crafts "Red List" of trades and skills at risk of ...

Cumbria Tourism is encouraging visitor economy businesses to strengthen customer service standards by taking up its Welcome to Excellence ...

BetVictor, for example, offers responsible gambling tools such as deposit limits, time-outs, and self-exclusions to help players manage their gaming. It is crucial for players to verify their accounts ...

Lockheed Martin says it will disclose which aircraft it proposes as replacement for the US Army's UH-72A Lakota trainer in ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. The survey took place from September 2024 to August 2025, ...

State-owned BASIC Bank Limited has inaugurated a "fortnight-long customer service" initiative to mark Youth Festival 2025, running from 19 October to 2 November 2025. The programme forms part of a ...

While not always perfect, customer experience in the telecommunications industry has come a long way, and it continues to improve. What was once measured by basic metrics like Net Promoter Score (NPS) ...

Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a human on the other line is really what you need. With Best Buy's Techtober sale on the ...

Most CMOs see CX as vital, but few achieve it; success requires richer customer insights, journey-driven design and a culture that embeds customer-centricity. Chief marketing officers widely recognize ...