From South Carolina to New York and beyond, states, cities and counties are vastly improving contact center experiences with ...

“A cybersecurity mesh is a platform that provides centralized management and visibility across a vast ecosystem of solutions, ...

AIoE introduces AI-driven automation, in which people may be part of the loop but AI systems make decisions independently or ...

Joel Keller spent more than a decade in IT before becoming a full-time journalist. He has written for The New York Times, ...

Some of the federal funding initiatives include the $42.45 billion Broadband Equity, Access and Deployment grant program — ...

Edge computing can enhance citizen services, but equipment must be properly hardened against physical and environmental ...

Modular data centers allow state IT leaders to assemble a data center in a container or trailer for rapid deployment.

Critical infrastructure, crucial to our everyday lives, could fall victim to malicious activity from hackers. In February, the U.S. Cybersecurity and Infrastructure Security Agency reported that ...