Yet, the Salesforce study highlights the need to build confidence in the AI agent experience, which can be done by providing ...

After an early bump to test record highs, the Dow Jones is softening slightly, down around 100 points as of writing. Most of ...

The Federal Trade Commission has opened an antitrust investigation of Microsoft, drilling into everything from the company’s ...

South East Water is on the cusp of going live with two Salesforce AI services that it hopes will allow customer service agents to resolve calls faster, improving customer experience and satisfaction.

A viral social media thread by tech industry figure Deedy Das has ignited a fierce debate about engineering productivity at ...

Customer relationship management system provider Salesforce (CRM) is entering the earnings confessional after the close on ...

Shares of Salesforce and NVIDIA Corp. are posting losses Wednesday afternoon, dragging the Dow Jones Industrial Average into negative territory. The Dow was most recently trading 115 points, or 0.3%, ...

Mike Manalac has worked in the tech hubs of San Francisco, Silicon Valley, and now Chicago. Here are his thoughts on each ...

Citi analyst Tyler Radke raised the firm’s price target on Salesforce (CRM) to $368 from $290 and keeps a Neutral rating on the shares. The ...

We recently published a list of 15 AI News That Broke The Internet. In this article, we are going to take a look at where ...

Salesforce has changed the way companies manage their customer relationships. It is a robust CRM system that improves ...