The report also noted that the company is considering implementing formal AI usage metrics into employee reviews for the next ...

Microsoft saved over $500 million last year in its call centers alone as it moves to implement artificial intelligence (AI) in its customer interactions, Bloomberg News reported on Wednesday.

Microsoft has announced another wave of layoffs, cutting about 9,000 jobs across its global operations. This marks the ...

Over 15,000 jobs were eliminated in major rounds of Microsoft layoffs in 2025, including cutting 9,000 positions in the ...

Microsoft has laid off over 15,000 employees across multiple divisions in 2025 and is now urging its remaining workforce to ...

Microsoft is urging its remaining workforce to enhance their AI skills after significant layoffs impacting over 15,000 ...

Microsoft is doubling down on artificial intelligence as both a cost-saving engine and growth enabler. A recent Bloomberg report revealed that the tech giant saved more than $500 million last year in ...

Microsoft says AI saved over $500M in customer support, just days after 9,000 job cuts. The timing drew criticism, even as the company invests $80B into its growing AI ambitions.

A Microsoft executive has made a bold, if dubious, claim: that the company has already saved hundreds of millions of dollars ...

AI is being used across most business functions, but one of its most effective use-cases appears to be in automating customer ...

“We believe Microsoft will also hit the $4 trillion market cap club this summer and then over the next 18 months the focus ...