Regal, a platform that allows customers to build and customize customer service chatbots, has raised $40 million in new ...

Bots that provide inaccurate information Giving the run-around to customers seeking a real person Using ineffective and ...

Techopedia explores six companies that are using AI-driven call centers, with generally positive results. We expect this to ...

By Allen OLAYIWOLA Generative AI is revolutionizing industries across the globe, and Ghanaian businesses are no exception. If your company hasn’t yet tapped into the transformative power of Generative ...

AlleyWatch caught up with Cruisebound Cofounder and CEO Pierre-Olivier Lepage to learn more about the business, the company’s ...

If you’ve heard a lot of buzz about artificial intelligence (AI) and data analytics but felt like it’s only for ...

Scope of services 9.0 Costs 9.0 Features 10.0 User experience 7.0 Customer service 7.0 ClickUp scored 8.4 out ... Having said ...

W hen it comes to online customer service, chatbots can feel cold and scripted. D-ID’s conversational AI avatars, which are easily customizable (the system can even clone an individual’s voice), ...

Customer support—be it one person at a small company or teams of people at multiple locations throughout the world ...

The company's white Jaguars, licensed to ride 24/7, have become another bucket-list item in this tourist-friendly city. But ...