Xbox Insiders in the US can now interact with Xbox’s new AI-powered chatbot and are being asked to deliver feedback on the ...

A new chatbot support system is being rolled out on Xbox to deliver fast and useful responses to help resolve issues.

A chatbot might be able to write emails that sound human, but can the technology respond to staff questions just like the ...

Microsoft has released a new AI-powered chatbot, the Support Virtual Agent, aimed at helping Xbox users resolve gaming and console support issues more ...