There’s bad publicity, and then there’s what’s happening right now to restaurants on Google Maps: a wave of fake one-star ...

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DoorDash is testing a new approach to restaurant discovery that leans heavily on generative AI, social signals, and contextual search. The delivery platform has confirmed it is piloting Zesty, a ...

In recent months, Toast has been quietly but deliberately reshaping how it positions its platform in the increasingly ...

Lightspeed Commerce, the unified omnichannel platform powering hospitality businesses in over 100 countries, has launched ...

Popmenu generates content, promotions, and even automated email outreach based on guest behavior. Want to stay smart, keep current on hotel technology, too? (If not, please uncheck.) ...

According to the research, a majority of consumers also said they are at least somewhat likely to use voice automated ordering systems, including 79% for drive-thru, 74% for phone systems, and 70% for ...

Botinkit, a Shenzhen-based robotics company, has unveiled its AI-powered cooking robot, Omni. The company, co-founded in 2021 by Shirley Chen, secured $13 million in Series A funding in July 2023. The ...

Chipotle Mexican Grill is quietly accelerating the digital transformation of its kitchens with a strategic rollout of high-efficiency equipment and operational software, aiming to boost speed, ...

PAR’s Brink POS is a next-gen POS software deployed in more than 21,000 restaurant locations to enable their growth. The cloud-native platform facilitates omni-channel ordering, kitchen management, ...

A key element of this growth is the continued rollout of Wendy’s “Global Next Gen” restaurant design. Introduced to increase efficiency and throughput, the format integrates a range of digital tools ...