Regulator says ex-customers allegedly affected by Centrepay scandal were already ‘likely experiencing economic vulnerability’ ...

Access to Centrelink phone services has not improved since the National Audit Office released a damning report on the low standard of customer service, despite the Government's promise that it would ...

Christmas is just days away and like many businesses, Services Australia will be shutting down over the Christmas and New ...

Centrelink branches and most call centres will be closed for the Australia Day public holiday on Monday, January 27. · Source: Getty Services Australia said the closure meant some Aussies would be ...

Centrelink recipients are in for a change, and it’s one that could impact their payments. As of March, deeming rates will rise once again—marking another shift in the way the Australian government ...

From branch closures across the Big Four banks, to Services Australia payment changes — here is your 2025 holiday services ...

A Tasmanian woman who defrauded Centrelink for almost a decade by receiving welfare payments for a daughter who never existed ...

A grieving Adelaide mum was wrongly declared dead by Centrelink after logging the death of her teenage daughter — a shocking ...

Centrelink recipients in flood affected areas of the country will have to start repaying their debts. Services Australia put the pauses in place to support Australians living in areas of the country ...

The closure of a Centrelink agent in a remote West Australian town has brought the challenges faced by some in the Indigenous community into stark relief. A WA shire president says conditional welfare ...

A Centrelink recipient has been awarded $250,000 after his insurer refused to pay him out when his $65,000 BMW was damaged while parked on a street. Insurer IAG had rejected the man's claim after his ...