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Windows expert Mike Danseglio joins us in the lab, to explain what you're doing wrong with Windows troubleshooting.

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Amazon Alexa is already a solid smart assistant, but a few clever tweaks and lesser-known features can take your experience to the next level. Here's how to make the most of it.

You can use Alexa commands to play music, check the weather, order food, and even turn on your living room lights.