A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical ...

Simple disclosures like “I’m a virtual assistant” at the top of a conversation can clear ... Remember: the government isn’t ...

Microsoft announces a new AI-powered feature rolling out to users in the Xbox Insider program before it becomes available to the general public.

The future of insurance is a conversion.”   This quote perfectly adheres to the changing landscape of the insurance industry.

It now wants to build a super app for all things related to healthcare, and announced three new product updates on Tuesday ...

How Would the Xbox Support Virtual Agent Work The Xbox Support Virtual Agent is an AI chatbot that Xbox Insider will see on .

Firms such as Carson Group, Morgan Stanley, Morningstar and Merrill are taking vastly different approaches to naming their AI ...

The rise of AI continues to work its way into more industries and the latest on Microsoft's front is an AI chatbot for Xbox ...

In his 1984 campus novel Small World, David Lodge includes one eerily prescient plotline. A lonely, depressed academic, Robin ...

Lookout, Inc., the data-centric cloud security company, today announced it has integrated an advanced AI-driven chatbot by ...

Gradient Partner Eylul Kayin; Cascade AI CTO Pulak Goyal; and Cascade AI CEO Ana-Maria Constantin. (Cascade Photo) Trying to ...

Data-centric cloud security company Lookout integrated an advanced, AI-driven chatbot by Embrace.ai into its Lookout partner ...