A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical ...

Simple disclosures like “I’m a virtual assistant” at the top of a conversation can clear ... Remember: the government isn’t ...

How Would the Xbox Support Virtual Agent Work The Xbox Support Virtual Agent is an AI chatbot that Xbox Insider will see on .

The rise of AI continues to work its way into more industries and the latest on Microsoft's front is an AI chatbot for Xbox ...

It now wants to build a super app for all things related to healthcare, and announced three new product updates on Tuesday ...

Gradient Partner Eylul Kayin; Cascade AI CTO Pulak Goyal; and Cascade AI CEO Ana-Maria Constantin. (Cascade Photo) Trying to ...

Meta AI, the company's virtual assistant, has more than 500 million active users just a year after its launch. On an earnings ...

The future of insurance is a conversion.”   This quote perfectly adheres to the changing landscape of the insurance industry.

Data-centric cloud security company Lookout integrated an advanced, AI-driven chatbot by Embrace.ai into its Lookout partner ...

In his 1984 campus novel Small World, David Lodge includes one eerily prescient plotline. A lonely, depressed academic, Robin ...

Lookout, Inc., the data-centric cloud security company, today announced it has integrated an advanced AI-driven chatbot by ...

AVA, a chatbot built by Minnesota’s Agricultural Utilization Research Institute (AURI), launched earlier this month to ...