Now Assist, the company’s sub-brand for generative AI features, will soon show up in field service management and help enterprises build their own chatbots. ServiceNow is rolling out another wave of ...

Less than a week after agreeing to acquire the natural language processing artificial intelligence startup Parlo, ServiceNow Inc. is adding conversational chatbot technology to its Now Platform.

When it comes to making requests inside a company for new equipment or to learn about HR policies, it can be a frustrating experience for both sides of the equation. HR and IT are probably tired of ...

We’re excited to announce that ChatBot is coming to ServiceNow to streamline your tech support experience! Starting February 11, you’ll have access to a virtual agent by clicking the speech bubble in ...

One of the great things about enterprise chat applications, beyond giving employees a common channel to communicate, is the ability to integrate with other enterprise applications. Today, Workplace, ...

ServiceNow Inc (NYSE:NOW) is nearing a deal to snap artificial intelligence firm Moveworks. The purchase could value Moveworks at close to $3 billion, Bloomberg reports. Moveworks provides companies ...