Salesforce, today, announced the launch of its next-generation field service management product, Salesforce Field Service, in a move to help address the challenges related to COVID in field service.

Salesforce Inc. today is extending the features of its Service Cloud to better support field service workers like technicians, skilled tradespeople and service and repair technicians. The artificial ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce today detailed the next generation of Salesforce Field Service ...

Get the latest federal technology news delivered to your inbox. As organizations recognize the important role of field services such as repairs and maintenance in delivering exceptional service, there ...

Salesforce today announced new AI-driven field service capabilities to help dispatchers, technicians, and field service leaders expedite time-consuming processes and increase operational efficiency.

The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

This webinar includes a demo of our latest Field Service innovations, best practices from customer implementations, and a discussion with product leadership on upcoming roadmap.

Field service companies are facing the challenge of meeting customer demands while optimizing productivity. Discover how Salesforce Field Service, powered by Einstein AI, revolutionizes service ...

For some time now, Salesforce has been making a push into adjacent areas to customer relationship management (CRM) such as field service. Salesforce this week is now making good on a promise to apply ...

Today, timed with a conference out of Sydney, Australia, Salesforce announced new analytics-powered features across its Service and Marketing Cloud suites designed to “‘humanize’ engagement between ...

Salesforce has been adding artificial intelligence to all parts of its platform for several years now. It calls the underlying artificial intelligence layer on the Salesforce platform Einstein. Today ...