The way your employees answer the phone could have an effect on whether the other party decides to do business with your company. It's inappropriate for someone at your company, even if it's a small ...

A few years ago, I was working with a mid-size restaurant group that had grown fast: six locations, steady traffic, and a solid reputation. But the call handling? It was chaos. Hosts were juggling ...

A telephone answering service business requires very little equipment to start, and can be run from your home. The telephone is still an essential business tool, and business professionals rely on ...

Businesses in today’s technologically advanced world are struggling to keep pace with the ever increasing demand of customers and as a result of this, they resort to answering services that help their ...

Opinions expressed by Entrepreneur contributors are their own. A constant push and pull goes on in the world of small business and entrepreneurship: Do you set and work “business” hours, or do you ...

Thanks to modern communication technologies, such as cell phones, voicemail, voice recognition, email, and instant messaging, to name a few, switchboard operators including telephone answering ...

The only talents needed to start a home based telephone answering service are a pleasant telephone manner and excellent communication skills. Business owners, professionals and sales consultants are ...

It is since then the easiest and fastest method to solve a customer’s query. But with the advent of time, a much-modernised telephone answering service has changed the older face and has already ...