Data Cloud Vector Database will unify all business data, including unstructured data like PDFs, emails, and transcripts, with CRM data to enable grounding of AI prompts and Einstein Copilot, ...

Enterprise cloud application giants Workday and Salesforce teamed up today to launch a new AI-powered employee service agent and a series of cross-platform use cases. The partnership is built on a ...

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence (AI) technology to perform a good deal of its work. He told Emily Chang, the host of Bloomberg’s "The Circuit ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service graph to automate ITSM.

Even though Salesforce is traditionally known for a direct-sales model, the enterprise applications vendor’s channel chief ...

Salesforce CEO Marc Benioff announced up to 50% of his company's workload is now being handled by artificial intelligence. The announcement has left many looking for jobs nervous as AI is increasingly ...

AI is coming, AI is coming. AI is here. No, seriously: Salesforce CEO Marc Benioff says up to 50% of his company's work is now performed by AI. Big Obvious Question: What happens to half of Salesforce ...