Regal, a platform that allows customers to build and customize customer service chatbots, has raised $40 million in new ...

Bots that provide inaccurate information Giving the run-around to customers seeking a real person Using ineffective and ...

A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See practical ...

Customers won’t care about a company or platform having the most cutting-edge and advanced AI technology available if they’ve ...

Sierra, the AI startup co-founded by OpenAI chairman Bret Taylor, has raised $175 million in a funding round that values the ...

As AI makes its way into every corner of our lives, one place we will no doubt be most aware of its impact is in the ...

The future of insurance is a conversion.”   This quote perfectly adheres to the changing landscape of the insurance industry.

In this business solutions article, Optimize WhatsApp customer support with a balanced approach. Learn how AI-driven chatbots ...

London, England, Oct. 23, 2024 (GLOBE NEWSWIRE) -- Shisha Vibe, a top online vape store with multiple locations in London, is thrilled to introduce its new AI-powered customer service chatbot. This ...

A recent university research study on state government chatbots highlights their potential to optimize workloads, enhance ...