Stephen Normandin spent almost four years racing around Phoenix delivering packages as a contract driver for Amazon.com Inc. Then one day, he received an automated email. The algorithms tracking him ...

Amazon's contract Flex delivery drivers already have to deal with various indignities, and you can now add the fact that they can be hired — and fired — by algorithms, according to a Bloomberg report.

AWS growth topped 20% as Amazon's AI transformation impacts job roles and corporate operations, signaling a new era of profound economic change.

Automation is a large part of Amazon’s success. At the gigantic retailer’s also gigantic distribution centers, robots trundle around ferrying goods from one place to another, the same goods that you ...

Amazon is testing a new service that uses gig drivers to deliver goods directly from stores at shopping malls. The Seattle-based web giant’s so-called “Flex” drivers, who use their own cars, are now ...

Amazon is misclassifying thousands of New Jersey “Flex” drivers who use their own vehicles to deliver packages, the state ...

Stephen Normandin spent almost four years racing around Phoenix, Ariz., delivering packages as a contract driver for Amazon.com Inc. Then one day, he received an automated email. The algorithms ...