scan doctor requires user id and password - HP Support Community
WEBSep 18, 2023 · Once it completes the reset, it will return to its default settings, including the default password. The default username and password for most HP printers are as follows: Username: admin. Password: admin. After the reset, you should be able to use "Scan and Print Doctor" with the default admin credentials.
Printer prints but will not scan - HP Support Community
WEBNov 11, 2021 · Unplug the power cord from the wall outlet. Wait at least 60 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on. HP recommends plugging the printer directly into a wall outlet. Also, try connecting the Printer to a different wall outlet directly.
I can print but not scan - HP Support Community - 6678717
WEBMay 2, 2018 · Step 3: Check the network and printer connection status. Step 4: Check third-party firewall software settings. Step 5: Remove and re-add the printer. Please ensure to remove the printer and re-add the printer only as Apple AirPrint or Secure AirPrint and nothing else as this printer supports Apple AirPrint.
Hp printer will print but not scan. Windows11 has printer wo... - HP ...
WEBJul 17, 2024 · To put HP Smart (or HP Scan) on the desktop: For Windows 10, click Start. For Windows 11, click Start and click All apps This will show (see above) a list of all apps you have installed in Windows. Find the target app from the list, drag and pull the app from the Start menu to the desktop. This will create a desktop shortcut for the app ...
Print and scan doctor returns 'Device Status' and 'Driver check'
WEBMar 20, 2019 · After an Automatic software update from HP I am now unable to scan from my computer albeit the printer will scan with manual intervention and I can print from the network connection. I am using an automaticaly updated version of windows 10. Using the Print and Scan docor on Print shows 'Device Status' in red and on Scan shows 'Driver …
HP Print and Scan Doctor will not install, Windows 7 64-bit
WEBMay 25, 2018 · Download HP Print and Scan Doctor, and then follow the on-screen prompts to install and open the tool. For Scan issue, let's try these steps: Power Reset: 1) Turn off the Router, Printer and the computer. 2) Wait for 60 seconds. 3) Turn on the Router first and wait for all the lights to stabilize.
Suddenly I can print but not scan using HP Smart. - HP Support …
WEBJun 26, 2024 · HP Print and Scan Doctor: Download and run the HP Print and Scan Doctor tool. This tool can diagnose and fix many common printing and scanning problems. This tool can diagnose and fix many common printing and scanning problems.
Scan to email is not working. - HP Support Community
WEBAug 16, 2018 · With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
Printer will print, but not scan. - HP Support Community
WEBFeb 9, 2017 · First, try to enable the scan to PC by following the steps below: Go to Finder – Applications. Go to HP / Hewlett Packard – Envy 5660. Locate and open the HP utility. Find Scan / Scan to PC – Make sure Scan to PC is enabled. Save the settings, restart the PC & printer and then try to scan again.
My all in one can print but not scan - HP Support Community
WEBNov 22, 2022 · Run the Print and Scan Doctor. Download and run HP Print and Scan Doctor to automatically diagnose and resolve printer hardware and connection issues. After the Print and Scan Doctor opens, click Fix Scanning to test your scanner, and then follow any instructions to resolve the issue. Check Windows Image Acquisition settings